Medical Journal of the Islamic Republic Of Iran
مجله پزشکی جمهوری اسلامی ایران
Med J Islam Repub Iran
Medical Sciences
http://mjiri.iums.ac.ir
2
journal2
1016-1430
2251-6840
8
10.18869/mjiri
14
8888
13
en
jalali
1395
10
1
gregorian
2017
1
1
31
1
online
1
fulltext
en
Patient waiting time in hospital emergency departments of Iran: A systematic review and meta-analysis
Health Management and Economics
Health Management and Economics
Original Research
Original Research
<p><strong>Background: </strong>Waiting time in emergency department is a key indicator in measuring the quality of hospital services and has a significant impact on patient satisfaction The purpose of this study was to conduct a systematic review and meta-analysis of the patients' waiting time in hospital emergency departments in Iran.<br>
<strong> Methods:</strong> Data were collected from databases of Web of Science, Embase, PubMed, Scopus, Google scholar, SID, and Iran Medex using the following key words: “emergency ward”, “emergency room”, “waiting time”, ” time delay”, “first visit”, “first treatment” , “emergency department”, “Iran”, and their Persian equivalents. The timeframe of 2000 to 2016 was selected to search the articles. CMA 2 (Comprehensive Meta-Analysis) software was used in this meta-analysis.<br>
<strong> Results:</strong> A total of 236 articles were extracted from databases and other sources, and finally 17 articles were included in the analysis. In total, waiting time in different parts of the emergency department was measured for 15 943 patients. Mean±SD waiting time was 5.9 ± 0.6 minutes from the arrival to the first visit by a physician, it was 45 ± 5 minutes between the first visit and the first therapeutic steps, 94± 33.9 minutes between referring to the laboratory and receiving the result, 23.2 ± 3 minutes between referring to the radiology and receiving the result, and 32.2 ± 7 minutes between referring to ECG and receiving the result; moreover, waiting time for the first specialist consultation was 99.3 ± 32.8 minutes.<br>
<strong> Conclusion: </strong>The results demonstrated that waiting time in the emergency rooms of Iranian hospitals was higher than the national and international standards. According to the high rate of heterogeneity in the results and probability of publication bias, we highly recommend that readers use the results of this study and pay sufficient attention to this issue. <br>
</p>
Emergency, Waiting time, Timing, Quality
457
464
http://mjiri.iums.ac.ir/browse.php?a_code=A-10-3315-2&slc_lang=en&sid=1
Seyed Mohammad Esmaeil
Fazl Hashemi
ma.hashemy@gma
200319475328460035074
200319475328460035074
No
Iran University of Medical Sciences
Ali
Sarabi Asiabar
sarabi.a@iums.ac.ir
200319475328460035075
200319475328460035075
No
Iran University of Medical Sciences
Aziz
Rezapour
rezapoor_a57@yahoo.com
200319475328460035076
200319475328460035076
No
Iran University of Medical Sciences
Saber
Azami-Aghdash
saberazami@yahoo.com
200319475328460035077
200319475328460035077
No
Tabriz University of Medical Sciences
Hassan
Hosseini Amnab
hhoseinia@yahoo.com
200319475328460035078
200319475328460035078
No
Iran University of Medical Sciences
Seyed Abbas
Mirabedini
mirabedini110@yahoo.com
200319475328460035079
200319475328460035079
Yes
Iran University of Medical Sciences