Medical Journal of the Islamic Republic Of Iran
مجله پزشکی جمهوری اسلامی ایران
Med J Islam Repub Iran
Medical Sciences
http://mjiri.iums.ac.ir
2
journal2
1016-1430
2251-6840
8
10.18869/mjiri
14
8888
13
en
jalali
1396
11
1
gregorian
2018
2
1
32
1
online
1
fulltext
en
Factors influencing decision making for healthcare services outsourcing: A review and Delphi study
Health Management and Economics
Health Management and Economics
Original Research
Original Research
<strong>Background: </strong>Outsourcing is considered as one of the tools for organizational development and promotion of productivity by managers. In recent years, outsourcing of healthcare services has become significant. The aim of this study was to identify the most important factors influencing the decision making of outsourcing healthcare services.<br>
<strong> Methods:</strong> This study is a combined study. First, the literature was examined to identify the factors influencing decision making for outsourcing. Then, with the aim of consensus on the most important factors affecting the decision making of outsourcing in health services, the panel of experts and Delphi technique were used. Sampling was purposeful.<br>
<strong> Results:</strong> In the selected articles, a total of 180 factors were extracted. The members of the panel of experts from these 180 factors selected 29 sub-factors in the form of six main factors: strategy, quality, management, technology, performance feature, and economy, as the most important factors affecting the outsourcing of services. Finally, the results of Delphi showed that 22 sub-factors were more important in outsourcing decision making at healthcare services.<br>
<strong> Conclusion:</strong> The study showed that the decision making to outsource health services is a complex and multi-criteria decision. Therefore, when deciding to outsource healthcare services, attention should be paid to various factors, such as strategy, quality, management, technology, and economics.<br>
Outsourcing, Health services, Management, Decision making, Quality, Delphi
327
333
http://mjiri.iums.ac.ir/browse.php?a_code=A-10-1934-2&slc_lang=en&sid=1
Zahra
Kavosi
zhr.kavosi@gmail.com
200319475328460038556
200319475328460038556
No
Health Human Resources Research Center, School of Management & Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran.
Hamed
Rahimi
s.hamedrahimi68@gmail.com
200319475328460038557
200319475328460038557
No
Health Services Management Research Center, Institute for Futures Studies in Health, Kerman University of medical sciences, Kerman, Iran.
Saeideh
Khanian
khanian_s@yahoo.com
200319475328460038558
200319475328460038558
Yes
School of Management & Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran.
Payam
Farhadi
pyamfarhadi88@gmail.com
200319475328460038559
200319475328460038559
No
Management Department, Zand higher Education Institute, Shiraz, Iran.
Erfan
Kharazmi
erfankh2001@yahoo.com
200319475328460038560
200319475328460038560
No
Health Human Resources Research Center, School of Management & Information Sciences, Shiraz University of Medical Sciences, Shiraz, Iran.