Medical Journal of The Islamic Republic of Iran (MJIRI)

Background: The main objective of nursing is to provide comprehensive nursing care that is appropriate to patients’ needs. However, the incidence of missed nursing care compromises the provision of comprehensive and safe care and threatens patients’ lives. Thus, this in-depth qualitative study aimed to explore nurses’ experiences of missed care and factors affecting it. The aim of this study was to describe nurses’ experiences of missed care in clinical practice.

Methods: In this study, qualitative research methodology, with a content analysis approach was used. The sample included 23 nurses in referral teaching hospitals. Data were collected through focus group discussions, face-to-face and telephonic interviews, using semi-structured questions.

Results: Three themes, comprising several sub-themes, emerged, and included contextual conditions, coercion, and deprivation.

Conclusion: The results indicated that organizational and personal factors facilitate the incidence of coerced, missed nursing care. High quality of care, the prevention of missed care incidences and patient safety depend on the provision of adequate staff, appropriate equipment and a sense of responsibility for patients’ care needs among nurses.